ARQS Guest Experience OS — Hospitality Automation & Upsell Engine

ARQS Guest Experience OS is a commercial architecture pack for hospitality operators designing automated guest communications, pre-arrival offers, mobile guest workflows, concierge routing and post-stay follow-up.

Included

• Guest communication architecture
• Pre-arrival upsell and mobile check-in webhook schema
• Digital concierge UI/UX blueprint
• Checkout and reputation-routing sequence
• OTA-to-direct lifecycle templates
• Property yield and guest sentiment dashboard specification

Important: This is an architecture and implementation package. Compatibility with a particular PMS, smart-lock platform, OTA, messaging provider or automation platform must be confirmed during implementation. Third-party subscriptions and custom integrations are not included in the base package.